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Privacy Policy for Nest

Welcome to Nest (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at support@nest-eg.com.

When you visit our website https://nest-eg.com/ and use our mobile application (Nest), you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the application or website, express an interest in obtaining information about us or our products and services, or otherwise contact us.

  • Personal Identification Information: Name, email address, phone number, and account login credentials.
  • Device and Technical Data: Mobile device ID, operating system version, IP address, and app usage analytics.
  • Child & Family Data: If applicable, we comply with strict data protection guidelines regarding information collected in connection with family or youth activities.

2. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent:

  • To facilitate account creation and logon processes.
  • To deliver and maintain our application and web services.
  • To respond to user inquiries and offer customer support.
  • To ensure technical functionality and app security.
  • To comply with Google Play Developer Policies and local legal requirements.

3. Disclosure & Sharing of Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We do not sell your personal data to third parties.

4. Children’s Privacy (COPPA Compliance)

We respect the privacy of children. We do not knowingly collect personal identifiable information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately at support@nest-eg.com so we can promptly delete it.

5. Data Retention & Deletion

We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. You may request the deletion of your account and personal data at any time by contacting support or through the account settings within the app.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

7. Contact Us

If you have questions or comments about this policy, you may email us at:

Who we are

Suggested text: Our website address is: https://nest-eg.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.